Jobs bei Amazon in München1

Amazon Business represents an incredible opportunity to serve a vast new market segment and customer base. We are focused on building out a solution that enables business customers to find, compare, and buy from millions of items across multiple devices and marketplaces. Since 1994, Amazon has continuously expanded its product selection and innovated on behalf of customers in an ongoing effort to fulfill its stated ambition of being earth’s most customer
-centric company. Since 2015, Amazon.com has started reinventing on behalf of the business customer and is focused on building Amazon Business, the largest and most innovative Business
-to
-Business (B2B) marketplace in the world. Our business customers include individual professionals, small businesses to large institutions (and everything in between). Our business customers have different needs than the traditional Amazon retail customers, and we are reinventing everything from how we display our selection to how we price and deliver products for customers and throughout the whole of the customer experience. Position Summary Strategic Adoption Managers (SAM) are responsible for owning & implementing transformation projects for large strategic accounts (businesses with annual revenues $2.5BN and more) to help these customers achieve procurement savings at scale through Amazon Business. If you want to roll up your sleeves and help shape the future of buying for business customers, this role could be the one for you! You will lead large
-scale projects to analyze, define and implement innovative solutions for our B2B customers. You will also work closely with various internal Amazon teams to relay back customer needs and requirements, incl. Sales, Product Management, Category Management, and Amazon Leadership to drive and prioritize solutions for our largest customers. You need to excel at project management being able to coordinate a large number of stakeholders, plan, organize, and manage all phases of a project (e.g. project scoping, issue handling, risk management, escalation management). The ideal candidate enjoys problem solving on behalf of Customers, has experience in working closely with senior stakeholders (C
-Level), and has a proven track record of meeting and exceeding programme goals and revenue targets. The ideal candidate becomes part of a pan
-EU team and is proficient in German and one of French/Italian/Spanish languages, next to English. Possible locations outside of Germany (Munich, Berlin, Hamburg) are London, Paris, Madrid, Milan and Luxembourg. Roles and Responsibilities: • Analyze current purchasing processes for customers and evaluate opportunities for Amazon Business solutions to improve end user experiences, reduce costs, and accelerate organization performance
- Drive and accelerate spend adoption through advising customers on best practices for using Amazon Business solutions
- Define requirements and scope program for utilizing AB solutions
- Oversee programme execution including personnel assignment, project scheduling, and timely delivery
- Provide timely, clear and concise and complete communications to customer and Amazon Business Leadership
- Assess program risks, anticipate challenges, and provide escalation management when necessary
- Focus on automating service needs for customers and work with Product Management and Technical teams to develop solutions that will increase customer adoption
- Meet or exceed targets for customer and/or feature spend adoption
- Relay market needs and requirements back to internal Amazon teams including Product Management, Technical and Category Management teams
- Engage with senior customer stakeholders from Director up to C
-Level. A day in the life A typical day in SAM role begins with a team meeting and checking customer emails. During the day, one juggles between managing external and internal expectations. The day involves a lot of strategizing, brainstorming and dealing with uncertainties. In the role, you would find yourself engaging in the following activities: 1. Interacting with and consulting procurement leads of customer organizations to drive adoption of Amazon Business and implementing change management projects 2. Developing ideas and building innovative solutions along with customers and partner teams 3. Improvising on and setting processes inside the organization for new initiatives 4. Spending time with sales teams to brainstorm and strategize the plan for the sales pipeline 5. Get involved in strategizing and write planning documents for the quarters/year ahead GRUNDQUALIFIKATIONEN • BA/BS degree
- 5+ Years B2B procurement, project management, consulting experience
- English and German and either Italian, French or Spanish C1+ level is required
- Knowledge of Procure
-to
-Pay (eProcurement)
- Superior communication skills – both oral and written
- Proven analytical skills and ability to influence people both internally and externally
- Decisive and ability to move with speed to implement ideas
- Proven ability to manage projects across multiple stakeholders and deliverables BEVORZUGTE QUALIFIKATIONEN • Experience identifying trends and needs to improve an already closed large
-scale technology deal
- Experience in B2B or enterprise sales with a focus on hunting new business Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates. m/w/d Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how
-we
-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Zur Verstärkung unseres Marketplace Teams in München suchen wir einen Strategic Account Manager (m/f/d) in Vollzeit am Standort München/Berlin. Bewerben Sie sich als Strategic Account Manager für den Amazon Marketplace und helfen Sie mit, das kundenorientierteste Unternehmen der Welt zu bauen. Wir richten uns an Professionals mit Erfahrung im Key Account Management und/oder Projektmanagement. Wir bieten die Möglichkeit, einen sehr erfolgreichen Geschäftsbereich weiter auszubauen. Als Strategic Account Manager sind Sie erster Ansprechpartner für unsere Key Accounts für den Produktbereich Heavy & Bulky (u. a. Kühlschränke, Sofas, Großbildfernseher, Möbel). Ihr Ziel ist es, unsere größten Händler auf Geschäftsführer/CEO Level strategisch weiterzuentwickeln sowie kompetent zu betreuen. Dabei leiten Sie Projekte zur Optimierung des Account Managements und entwickeln unsere Dienstleistungen für Händler weiter. Damit haben Sie die Chance, die Zukunft eines der innovativsten Unternehmen der Welt mitzugestalten. Der Marketplace verhilft Unternehmen auf der Amazon
-Plattform zum Erfolg und erfindet dabei das E
-Commerce Geschäft immer wieder neu. Mehr als zwei Millionen Verkäufer, darunter Kleinunternehmen, Mittelständler und weltbekannte Handelsmarken nutzen bereits die Services vom Amazon Marketplace. Es ist unsere Vision, der Ort zu sein, an dem Kunden schnell und bequem alles finden, was sie kaufen möchten. Als Teil dieses schnell wachsenden und internationalen Umfelds genießen Sie hohe Gestaltungsspielräume für Ihre Ideen. Aufgrund unseres überdurchschnittlichen Wachstums bieten wir Ihnen exzellente Entwicklungsmöglichkeiten. Key job responsibilities · Sie rekrutieren und betreuen ein Portfolio von großen und strategischen Partnern und entwickeln diese entlang ehrgeiziger Ziele weiter – dies beinhaltet auch den Vertrieb weiterer Amazon
-Produkte · Sie agieren sicher auf Geschäftsführer/CEO Level unserer strategischen Partner und unterstützen diese bei Business Development Maßnahmen über Amazon · Sie initiieren und verantworten eigenständig Projekte zur Weiterentwicklung unseres Account Managements und zur Optimierung unserer Services in Deutschland und stimmen sich hierzu mit Ihren internationalen Stakeholdern ab · Mittels detaillierter Auswertungen und Datenbankabfragen beobachten Sie ständig den Erfolg Ihres Kundenportfolios und konzipieren adäquate Optimierungs
- und Weiterentwicklungsmaßnahmen · Sie arbeiten in einem schnelllebigen und herausfordernden Umfeld. Amazons hohe Leistungsanforderungen setzen voraus, dass Sie eine selbstmotivierte und zielorientierte Persönlichkeit sind, die autonom arbeiten kann und die volle Kontrolle und Verantwortung für das Erreichen der vierteljährlichen Account
-Management
-Ziele übernimmt GRUNDQUALIFIKATIONEN • Bachelors degree or equivalent
- Sehr gutes Deutsch & Englisch – in Wort & Schrift
- 3
-5 Jahre Berufserfahrung im Bereich Key Account Management/ Vertrieb und/oder Projektmanagement mit starkem Kundenbezug
- vorzugsweise in den Branchen E
-Commerce, Handel, oder Unternehmensberatung
- Ausgezeichnetes Verhandlungs
- und Kommunikationsgeschick insbesondere auf Geschäftsführer
-/CEO
-Level
- Sehr gute analytische Fähigkeiten und Hands
-on Mentalität sowie starke Affinität zur Welt der Zahlen, Analysen und Reports
- Jede Menge Eigeninitiative, Entscheidungsfreude und Teamgeist
- Spaß am Thema Sales & Account Management
- Sehr gute Kenntnisse im Umgang mit MS Office (Excel) und Datenbanken BEVORZUGTE QUALIFIKATIONEN • Masters degree or equivalent
- Erfahrung in der Einflussnahme auf allen Ebenen einer Organisation, insbesondere auf der Führungsebene
- Arbeitserfahrung in komplexen Stakeholder Set ups, cross
-funktionalen und multi
-kulturellen Teams Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates. m/w/d Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how
-we
-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

This job can be based in any of the main EU corporate offices (London, Munich, Paris, Madrid, Milan) We are seeking a dynamic and experienced professional to join our EU Other Hardlines team. In this senior role, you will serve as the EU lead Account Manager (internal job title: Strategic Brand Specialist) for our Amazon Vendor Service (AVS) program and manage one of our biggest and most strategic vendors in EU Other Hardlines, acting as a consultant and influential partner for senior stakeholders to drive long
-term growth. Amazon Vendor Services (AVS) is a paid B2B service that helps strategically grow complex brands on Amazon. You will have holistic exposure to e
-commerce operations at a European level. In this role, you will serve as the lead Account Manager for our top
-priority vendors, directly responsible for delivering high
-quality account management that exceeds their expectations. Delivering results through others by influencing and managing the priorities of multiple stakeholders will be a vital part of your role. You will collaborate cross
-functionally to design and execute long
-term strategies with your vendors. Leveraging your industry expertise, you will provide guidance to the account team, enabling them to deliver the best customer experience and achieve our goals. This will involve driving selection and promotional activities across categories, defining and monitoring success metrics, and proposing innovative solutions to shape the future of AVS. Furthermore, you will collaborate with external decision
-makers, such as Sales and Account Directors, as well as internal stakeholders like Category Leaders, the Head of Vendor Management, Supply Chain Management, and Finance. In this capacity, you will ideate new business opportunities and bring forward creative ideas to elevate our service. Key job responsibilities Core Service:
- Have impact not only at vendor
-level but deliver cross
-divisional vendor
-projects across Marketing & Promotions, Selection & IDQ (Item Data Quality) and Availability & Operational Excellence. Where possible, scaling best practices to total Consumables.
- Develop and nurture strategic, long
-term vendor relationships by delivering exceptional account management that maximizes vendor satisfaction.
- Work backward from vendor and customer needs to identify impactful business opportunities that elevate both the vendor and customer experience.
- Design and execute business strategies across multiple marketplaces and categories, coordinating large cross
-functional teams of account managers and supporting functions
- Determine the best approach for optimal team productivity on your accounts, including overseeing and providing strategic direction for other EU workstreams on key vendor priorities.
- Define and audit metric goals for your account, ensuring the account team is set up for success and removing blockers with the right resources.
- As an industry expert, drawing from your professional experience, provide strategic insights that shape the long
-term direction of our partnerships.
- Identify new growth opportunities and create customized solutions for scaling across the organization.
- Partner with internal teams (eg. Advertising, Supply Chain Management) to drive more strategic vendor discussions across functions. Project Work
- Lead key projects across EU Other Hardlines and the Retail business or AVS organization, owning the project design and strategy, delivering end to end results. Applications must include a CV in English for consideration. About the team Our Other Hardlines team manages complex multi
-brand portfolios that shape how customers experience their living spaces. We drive strategic growth across major European markets through sophisticated brand positioning and operational excellence. Our team combines deep commercial expertise with innovative problem
-solving to manage intricate vendor relationships and multi
-channel strategies. We excel in navigating cross
-functional initiatives, from quality improvement initiatives to supply chain optimization, while delivering significant business impact for our vendors and customers. GRUNDQUALIFIKATIONEN • Bachelor’s/Master’s degree preferably in Business Administration, Finance, Economics, Marketing or a similar program.
- Passionate about Account Management and with minimum 6 years experience of Retail or E
-Commerce Account Management experience across buying, sales, merchandising, marketing, operations or logistics.
- Several years of professional experience in managing a business with P&L responsibilities.
- Ability to communicate clearly and effectively with different functional groups including senior business leaders, finance, HR and developers.
- Proven track record of delivering results through others in an ambiguous, fast
-paced/deadline
-driven environment.
- Tenacity to develop ideas independently and thrive in a fast
-paced start
-up environment
- Solid social skills to build relationships both internally and externally
- Previous experience in managing large
-scale projects end
-to
-end with large teams involved.
- Excellent written and verbal communication (English, minimum C1 level).
- Advanced knowledge in MS Office programs (Excel, PowerPoint, Outlook) BEVORZUGTE QUALIFIKATIONEN • Knowledge of a 2nd language
- Experience using analytical, sales, and productivity tools including Salesforce, Google Analytics, SQL, HTML or website content management systems
- Analytical problem
-solving ability, with experience in data analysis, reporting, and forecasting to guide business decisions.
- A Master’s degree (preferably in business management)/ MBA from a leading business school is beneficial
- An entrepreneurial way of thinking and a strong hands
-on, results driven mentality Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates. m/w/d Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how
-we
-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.